• U.L. Listed refrigeration condensing unit complies with latest codes
• Single refrigeration circuit with scroll compressor with crankcase heater
• Air cooled, high ambient, vertical discharge, condenser for 100°F ambient
• Fan cycle control provides head pressure control down to 0°F ambient
• Weatherproof electrical panel with single point power connection to compressor contactor
• 24 vac control circuit with component sequenced terminal strip for easy troubleshooting
• Remote control panel with temperature controller, low flow indicator and on/off switch
• Heavy duty coaxial tube in tube evaporator insulated with 1/2″ closed cell insulation
• Externally equalized thermal expansion valve, filter drier, sight glass
• Copper water lines with FPT connections and insulated with 1/2” closed cell minimizes condensation
• Water flow safety switch locks out compressor in no flow condition
• Internal bypass loop to return line prevents compressor deadheading
• Lifetime polyethylene reservoir with cabinet mounted fill port and sight glass level indicator
• High head, cast iron centrifugal pump with nominal capacity of 2.4 gpm/ton at 100 ft. hd.
• Cabinet mounted CHWS outlet pressure gauge and analog temperature gauge
• Powder coated welded steel frame with laminated mill finish aluminum panels.
• Warranty: One (1) ) year limited parts, five ( 5 ) years limited compressor warranty
• Systems leak checked, pressure tested, charged, and run tested under load prior to shipment

• Chillers for extreme high and low ambient locations
• Oversized receivers for 90% refrigerant storage
• Condenser coil coating for corrosion protection in coastal areas and caustic environments
• Voltage and phase monitors
• Cabinet mounted, glycerin filled refrigeration pressure gauges
• Inhibited propylene glycol concentrate in 55 gallon drums or 5 gallon carboys
• Closed system reservoir
• Factory authorized technician for startup and training
• Factory authorized contractor for installation
• Castors for portability

*Other options available upon request. Contact factory for pricing and details.

What Is Covered:

1. All parts are guaranteed to be free of defects in material and workmanship for 12 months from date of original purchase.
2. Scroll compressors are guaranteed to be free of defects in material and workmanship for 60 months from date of purchase.
3. Labor: during the first 30 days after startup, American Chillers will reimburse the owner for any reasonable labor charges incurred for the replacement of a warranted part, according to the rate schedule.  A time allowance of 30 minutes, for one technician is allowed for the diagnosing of a malfunction. Consult customer service for the labor rate schedule.
4. During the first 30 days after startup, American Chillers will pay for regular, ground shipping of any covered part shipped to the customer. Express shipping and air freight charges are the responsibility of the customer. After 30 days, the customer is responsible for shipping defective parts back for credit and for the shipping charges from American Chillers to the customer.

What is not covered:

1. Shipping costs after the initial 30 days. Express shipping charges over regular ground charges are not covered.
2. Labor charges of a helper during repair; truck, mileage, and transportation charges; time over 30 minutes to diagnose a problem’s cause.
3. Labor rates in excess of pre-negotiated wholesale rates, usually no more than 70% of regular retail. American Chillers does not pay retail labor rates.
4. Loss of business or added expense for cranes, lifts, permits, or contractor services arising from the repair or replacement of a failed part.
5. Failures caused by external factors beyond the control of this manufacturer and the component manufacturer.
6. Supplies used to effect the repairs such as solder, nitrogen gas, dyes, bubble soap, and leak detector.
7. Part or component failure must be a result of manufacturing defect or normal wear and tear. Parts that fail due to causes external to the chiller, such as improper installation, electrical supply problems, leaking or broken pipes and tube erosion from excessive fluid velocity, freezing or poor water quality, failure to maintain clean filters, contractor or owner negligence, etc., are not covered by this warranty.  American Chillers will not reimburse the customer for locally purchased parts through another vendor without prior authorization. A replacement part, however, will be provided upon return of the defective part, only.
8. Electrical parts sent as replacement may not be returned for credit.
9. Glycol, replacement glycol, the labor to add glycol to the chiller and chiller damage resulting from improper freeze protection are not covered by the chiller warranty.

Policy Regarding Replacement Parts:

American Chillers will provide a replacement part for any covered defective part as per the above conditions. Customers are responsible for shipping charges after the first 30-day period. Replacement parts may be new or reconditioned, at the discretion of American Chillers. All warranty claims must be processed through American Chillers.  The replacement part will be warranted for the remainder of the original part warranty or a minimum of 90 days.

Compressors:

Compressors must have the connections securely plugged or pinched and soldered shut to prevent any oil, leakage during shipment. Failure to follow this procedure will void the warranty on the compressor. A $50.00 handling fee will be assessed for compressor warranty returns.

To Make A Warranty Claim 

All warranty claims must be processed through American Chillers, and all parts returned for credit must have a Return Material Authorization (RMA) number. To make a warranty claim, contact American Chillers between the hours of 8:00 a.m. – 4:30 p.m. (Eastern time), Monday – Friday.  American Chillers will issue an RMA number. The RMA number must be clearly marked on the outside packaging, or the package will be refused. Return parts must be packaged securely to avoid shipping damage. Parts damaged during shipment will not be credited.

Payment

No parts will be shipped without payment. Parts must be paid for prior to shipment. American Chillers will accept major credit cards for your convenience (there may be a convenience fee added). Your credit card will not be billed until the part(s) are shipped. Credit will be issued for the cost of the part, less any applicable freight and handling charges, after the defective part(s) are returned, freight prepaid, if the part failed due to a defect of material or workmanship. Return parts must be received within 30 days of making the claim. No credit or refunds will be given after 30 days.

Warranty policies may vary by customer, equipment and/or job. Refer to your sales documents for warranty details specific to your purchase and contact American Chillers Service and Parts department with any questions at 803-822-3860.